Dental Claims Cleanup® - IT Support/HIPAA/Back-Up
We have a dedicated team of technology specialists supporting DCC's and our clients' networks specializing in the digital world in Dentistry. After our initial consultation Reuben will do a complimentary evaluation of your current technologies and advise on your network setup, back-up, HIPAA compliance etc., and come up with a proposal for technology integration to improve your productivity, efficiency, and compliance.
After graduating University of Chapel Hill, Reuben started working at Benco Dental as their lead tech for all of Upstate New York and began honing his skills on a variety of dental and medical softwares, hardwares and customer service skills. Recognizing the need for enhanced, one-on-one customer service and support, Reuben founded Darkhorse Tech in March 2012. After leaving Benco in January of 2013, Reuben was able to focus on growing Darkhorse specifically in the dental field.
E-mail Reuben at [email protected]
Services We Provide through Darkhorse Technologies:
1. Online Backups
No more taking home bulky drives - our online backup system runs day and night ensuring your data with encryption at an affordable price. Our backup system passes the newest HIPAA standards with a 151 point checklist to make sure your data can never be lost. It is also fully automated so you do not have to do a thing!
We install many redundant backup systems on each of the servers we manage to ensure that in the event of a hardware or software failure your computer systems will be up and running as quickly as possible.
2. HIPAA Protection and Compliance
We read the HIPAA law in its entirety and will do a full review of your office to make sure you are adhering to the law. New standards went into effect on September 23, 2013. Contact us today to make sure you're covered.
3. Dental Technical Support (On + Off Site)
We provide phone and on-site support when you want it. We prefer to fix things over the phone if possible, because they are fixed immediately - no waiting on a tech to be scheduled to come out for a resolution. We always provide on-site support in cases that cannot be fixed over the phone, or for emergencies.
4. Encrypted Email
To meet HIPAA email encryption standard, we offer this protected email service which integrates directly into Outlook.
5. Website Design and Management
Website need a revamp? We offer complete website design from start to finish - the only information we need from you is for content (pictures, bios, etc). We also take responsibility for any updates you might need at any point.