What Sets Us Apart?

At Dental Claims Cleanup, our Account Specialists are highly qualified professionals who are strategically selected based on their expertise, experience, and proven ability to deliver results, efficiency, and productivity. We require a minimum of two years of dental billing experience for all Account Specialists, ensuring that every client receives support from knowledgeable professionals who understand the complexities of dental insurance and revenue cycle management.

Each client is assigned a dedicated Account Specialist who serves as the primary point of contact for their office. While you benefit from the personalized attention of a dedicated specialist, that individual is also supported by the collective knowledge and resources of our entire team of experienced Account Specialists. This collaborative approach allows us to develop effective strategies and consistently achieve optimal results for our clients.

Unlike many billing services that rely on entry-level data processors with limited knowledge of dental terminology, coding, and insurance contract provisions, our team is built around experienced dental billing professionals. In addition, we have three full-time dentists on staff who provide clinical guidance, coding recommendations, claim reviews, narrative support, and assistance with complex insurance cases. This unique combination of administrative and clinical expertise allows us to maximize claim reimbursement opportunities and resolve difficult billing challenges.

Our Account Specialists regularly collaborate to review accounts, identify opportunities for improvement, and implement customized strategies that strengthen collections and streamline office operations. It is this team-based approach that sets Dental Claims Cleanup apart and consistently produces exceptional results.

We offer a comprehensive suite of dental billing services and are not limited to benefits verification, insurance eligibility, or EOB processing. Our goal is to function as a true extension of your practice by providing a virtual dental billing department capable of handling all aspects of your revenue cycle. Whether you need full-service dental billing support or assistance with a specific area of your accounts receivable process, you will benefit from the expertise, resources, and support of our entire team whenever needed.

Our Account Specialists are either dedicated employees of Dental Claims Cleanup or carefully selected Independent Contractors whose work is continuously monitored and reviewed by our supervisory team. Every member of our team is held to the highest standards of professionalism, accuracy, and performance to ensure exceptional service and results for our clients.

We do not outsource or subcontract work overseas. All account management services are performed by experienced professionals who follow the established protocols, systems, and quality standards developed by Dental Claims Cleanup. These processes have been carefully refined through years of hands-on experience managing successful dental practices, implementing dental consulting programs, and developing proven revenue cycle management strategies.

Our systems are specifically designed to maximize collections, maintain healthy cash flow, and minimize accounts receivable. Through proactive claim management, insurance follow-up, coding support, and strategic account oversight, we work diligently to improve claim acceptance rates, reduce payment delays, and accelerate reimbursements.

At Dental Claims Cleanup, every process is focused on one goal: helping our clients receive the maximum reimbursement they are entitled to as quickly and efficiently as possible while maintaining low accounts receivable and strong financial performance.

At Dental Claims Cleanup, our Account Specialists work within a performance-driven system built upon years of industry experience, statistical analysis, and proven revenue cycle management benchmarks. We establish measurable goals and key performance indicators for every account and closely monitor progress through comprehensive internal reviews conducted on a weekly basis.

Performance metrics are regularly shared with our clients to demonstrate productivity, accountability, and measurable results. We also compare key statistics across similar practice types and operational models to identify opportunities for improvement, ensure continuous progress, and verify that established goals are being achieved.

Our primary objective is to aggressively reduce unresolved insurance claims, outstanding patient balances, and overall accounts receivable while maximizing collections and cash flow. Through consistent claim follow-up, insurance resolution, patient balance management, and strategic revenue cycle oversight, we work to bring aging receivables under control and transform outstanding balances into collected revenue.

For practices producing approximately $80,000 per month, our goal is to reduce unresolved insurance claims and patient balances to a manageable level, often targeting less than $5,000 in unresolved balances, depending on claim age, payer cooperation, office policies, and patient collections. In many cases, significant improvements can be achieved within the first six months of service.

Our mission is simple: recover the revenue your practice has already earned, improve cash flow, reduce accounts receivable, and help ensure that money reaches your bank account as quickly and efficiently as possible.

Many dental practices believe that compensating a billing company based on a percentage of collections creates a stronger incentive for performance. At Dental Claims Cleanup, we take a different approach. Our motivation is simple: deliver exceptional results and outstanding service every month. Because our agreements are structured on a month-to-month basis, we earn our clients' continued business through performance, accountability, and measurable results—not through long-term contracts.

Internally, our team operates under established productivity benchmarks and performance standards designed to maximize collections, reduce accounts receivable, and improve cash flow. These goals are closely monitored to ensure that every client receives consistent attention and proactive account management.

While many billing companies continue to charge a percentage of collections, we have chosen a fee structure that we believe provides greater transparency and predictability for our clients. We recognize that percentage-based compensation models have been the subject of regulatory scrutiny in certain circumstances, particularly when they involve government-funded programs.

In recent years, some state Medicaid programs have taken the position that certain percentage-based billing arrangements may raise concerns under fee-splitting regulations and have sought reimbursement from providers for payments made under those arrangements. Regulatory requirements can vary by state, payer, and specific contract terms, and providers should consult their legal and compliance advisors regarding any compensation model they utilize.

By utilizing a flat-fee service model, our clients avoid the uncertainties associated with collection-based compensation arrangements while benefiting from a dedicated team focused on maximizing revenue, accelerating payments, and maintaining compliance. Our goal is to provide a billing solution that is effective, transparent, and aligned with the long-term interests of the practices we serve.

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